Privacy Policy

Effective Date: [01, 29, 2026]

This Privacy Policy applies to The DS3 Group LLC, doing business as DS3 MoneyWorks Financial and iHealthcare Solutions (“Company,” “we,” “our,” or “us”). We value your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you use our websites, including www.moneyworksfinancial.com and www.ihealthcare.solutions (collectively, the “Site”), and related services.

We may collect the following categories of information:

A. Contact & Identity Information
Name, email address, phone number, mailing address, state of residence, and other information you provide when you request assistance, schedule an appointment, or submit forms.

B. Insurance, Enrollment & Eligibility Information
Information you provide to request quotes, determine plan eligibility, or assist with enrollment, such as household details, coverage preferences, and plan-related information.

C. Medicare & Health-Related Information (When Applicable)
For Medicare-related coverage guidance and enrollment assistance, we may collect information such as Scope of Appointment details, Medicare Beneficiary Identifier (MBI)/Medicare claim number, medications, providers/doctors, and other plan-related information you provide or authorize us to process to assist with your request.

D. Consent & Authorization Records
Signed consent forms, permissions, attestations, and enrollment documentation submitted through our forms and approved platforms.

E. Communications & Recordings
Communications with us via phone, SMS text, email, and virtual meetings. With notice and as permitted by law, calls and meetings may be recorded and transcribed for documentation, quality assurance, training, and compliance.

F. Usage & Device Information
IP address, device identifiers, browser type, pages viewed, referring/exit pages, and activity on our Site.

G. Cookies & Tracking Technologies
We use cookies and similar technologies for functionality and analytics. See “Cookies” below.

Security Note: For your protection, do not send Social Security numbers or other highly sensitive identifiers through regular email or unsecured website forms unless we provide a secure submission method.

We use information to:

• Provide insurance guidance, enrollment assistance, and customer support
• Respond to inquiries, schedule appointments, and deliver confirmations and reminders
• Communicate about coverage options, enrollment deadlines, and service updates
• Maintain records for regulatory, licensing, and compliance purposes
• Improve the Site, analytics, troubleshooting, and performance
• Help prevent fraud, unauthorized access, or misuse

Medicare Non-Affiliation Disclaimer:
We are not connected with or endorsed by the U.S. government or the federal Medicare program.

CMS Marketplace Web-Broker Standard Disclaimer (if you enroll through our website experience):
“Attention: This website is operated by The DS3 Group LLC (d/b/a DS3 MoneyWorks Financial and iHealthcare Solutions and is not the Health Insurance Marketplace website. In offering this website, The DS3 Group LLC (d/b/a DS3 MoneyWorks Financial and iHealthcare Solutions is required to comply with all applicable federal law, including the standards established under 45 C.F.R. 155.220(c) and (d) and standards established under 45 C.F.R. 155.260 to protect the privacy and security of personally identifiable information. This website may not display all data on Qualified Health Plans being offered in your state through the Health Insurance Marketplace website. To see all available data on Qualified Health Plan options in your state, go to the Health Insurance Marketplace website at HealthCare.gov.”

We do not sell your personal information. We may share information to operate our business, provide services you request, and comply with legal and regulatory requirements.

A. Platforms and Service Providers We Use (including but not limited to):

• HealthSherpa (Marketplace enrollment support and related communications)
• Jotform (collection of consent forms and enrollment documentation)
• MedicareCENTER (medicarecenter.com) (Scope of Appointment documentation and Medicare enrollment support, including plan-related details such as medications and provider information)
• Setmore (appointment scheduling, confirmations, and reminders via email/SMS)
• AnswerConnect (answerconnect.com) (answering service intake and appointment scheduling support)
• Google Voice (phone calls and SMS communications)
• Less Annoying CRM (client relationship management, recordkeeping, and service documentation)
• Fathom.ai (recording/transcription of virtual meetings hosted through Zoom)
• Fireflies.ai (recording/transcription for phone, in-person, and virtual meetings where enabled)
• Slytext.com (broadcast SMS reminders and deadline notifications)
• JustCall.io (phone/SMS system, voicemail routing, and AI agent support)
• Slybroadcast.com (bulk voicemail reminders)

These providers may process information on our behalf and may handle data according to their own privacy policies and security practices.

B. Insurance Carriers and Related Partners
We may share information with insurance carriers, agencies, and related partners as needed to provide quotes, submit applications, complete enrollments, and service coverage.

C. Legal and Regulatory Requirements
We may disclose information when required by law, regulation, subpoena, or to protect rights, safety, and security, including for Medicare-related compliance requirements where applicable.

If you provide your phone number or email, we may contact you about your request, appointments, coverage options, enrollment deadlines, and service updates.

• You can opt out of marketing emails using the unsubscribe link.
• You can opt out of text messages by replying STOP (message and data rates may apply).
  We may still send non-marketing messages necessary to service your request or maintain required records.

We use cookies and similar technologies to enhance Site functionality and measure Site performance. You can manage cookie settings in your browser. Disabling cookies may affect some Site features.

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no system is 100% secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to provide services, maintain records, comply with legal and regulatory obligations, and support legitimate business purposes.

Depending on your jurisdiction, you may have rights to request access to, correction of, or deletion of certain personal information, and to opt out of certain processing. To submit a request, contact us using the information below.

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children.

We are based in the United States, and information may be processed and stored in the United States by us and our service providers.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date. Continued use of the Site indicates acceptance of the updated policy.

The DS3 Group LLC (d/b/a DS3 MoneyWorks Financial and iHealthcare Solutions)
1321 Upland Drive Ste 3403, Houston TX 77043
Email: info@moneyworksfinancial.com
Phone: 832-365-1242